Amazing service. The chain was held up by other estate agents not doing their job, so Lorah not only did a great job for me, but kept the chain moving doing the work the other agent should have been doing!! I knew they were great, but when compared to the other agent involved in the chain, their service was above a beyond and totally invaluable!
Sadly left four messages for someone to call me back but no response. Feel sorry for the property owners.
Moderate to okay as far as service.
Required a guarantor, was given a reference service to use, no one could confirm any info on this external company and what impact this may have on a credit score. Suggested that information is pretty relevant for someone currently building their credit. The response was to ask for me to email 3 months of my bank statements to a general email address. Didn’t feel comfortuble doing this, nor was I aware of any data protection in house so had to pull from the agreement. Didn’t feel comfortuble emailing me personal bank insights to a receptionist.
Was never asked why I’d pulled out, no question as to if the service was okay. Was never we able to give any advise as to what should have been done differently.
Positives…fees are fairly low.
Having used T&C for both renting my property and subsequently selling it i would highly recommend them. Both Marian and Lorah are very friendly and approachable. They were patient with my questions, and did everything to get tenants in and the property sold quickly and smoothly.
Caring, understanding, neighbourly, timely service.
Brilliantly obliging team, highly ordered, focussed, thorough, helpful, excellent management.
Amazing service. The chain was held up by other estate agents not doing their job, so Lorah not only did a great job for me, but kept the chain moving doing the work the other agent should have been doing!! I knew they were great, but when compared to the other agent involved in the chain, their service was above a beyond and totally invaluable!
Sadly left four messages for someone to call me back but no response. Feel sorry for the property owners.
Moderate to okay as far as service.
Required a guarantor, was given a reference service to use, no one could confirm any info on this external company and what impact this may have on a credit score. Suggested that information is pretty relevant for someone currently building their credit. The response was to ask for me to email 3 months of my bank statements to a general email address. Didn’t feel comfortuble doing this, nor was I aware of any data protection in house so had to pull from the agreement. Didn’t feel comfortuble emailing me personal bank insights to a receptionist.
Was never asked why I’d pulled out, no question as to if the service was okay. Was never we able to give any advise as to what should have been done differently.
Positives…fees are fairly low.
Having used T&C for both renting my property and subsequently selling it i would highly recommend them. Both Marian and Lorah are very friendly and approachable. They were patient with my questions, and did everything to get tenants in and the property sold quickly and smoothly.