5 Replys to “Aston Woolf Estate Agents – 215 Valley Road, Nottingham”
Not even moved in yet, had 3 moving in dates which has cost me to re arrange storage, internet and removals and now….still before I’ve moved in my rent has suddenly increased by £25pcm.
Not impressed
Worst estate agents ever. They just rinse money off tenants. I stayed in house with them for 6 months. House had massive draft, broken windows and no carpets. They would not fix the windows and wont even bother visiting. Paid 275 at start and they asking for 200 at the time of leaving. We spent hundreds from our own pocket just to get through winter.
These sort of agents should be banned from operating. Shameful.
Horrible Horrible experience with this agency.I will not recommend anyone to go with them u will surely regret later on.Not helpful at all with any issues in the property.we lived in a cold house with broken windows,despite of multiple requests nobody from this agency ever tried to solve the windows issue.We were left helpless and frustated.Chanrging us heavy for house cleaning even when the house is already cleaned.Even in better state as compared to when we moved in.Not answering to concerns and questions regarding these cleaning charges and we were not given any reasonable explanation and just got one line response saying we are through DPS.Which is not nice when you have paid them 275 pound in the start for this rubbish service.These agents should be banned.
By far the worst letting agency I have ever dealt with. Don’t look at the other reviews and think “Ah, that’ll never happen with mine” because it will. From a tenant perspective they were worse than useless (downright unpleasant to deal with) and I expect the landlord will be unhappy with how poorly maintained the house is despite our reporting issues promptly to the agency.
Don’t seem to understand tenants rights – constantly let workmen in with no notice (I see another review has mentioned this also, guess they make a habit of it because they walked in on one of my housemates sleeping too), tried to force us out 2 weeks early because they’d rented it to some students. When we fought back on this and got the CAB involved their response was “Go ahead, we’ve fought the CAB before”. Disgusting.
House was in an absolute state when we arrived, not just unclean but downright filthy and broken. Missing a shower entirely (we found glass down the drain when cleaning so I guess that’s where the door went) – paint all over the carpets (and everything, they’d just painted -everything- over). We asked them to come sort it out as the contract said it would be professionally cleaned before we moved in – well fat chance of that, they told us to “Just not bother cleaning it when you leave” – Of course even though we left the place cleaner than we left it (including steam cleaning every carpet) they tried to take money from our deposit for cleaning.
Hilariously they also tried to take checkout fees, which was a laugh since they’d never done a check-in inventory. That ended up backfiring on them and we got our deposit back in full – but still can’t believe they had the nerve to try.
Just stay away from them, it’s not worth it. Wouldn’t even give them one star if zero was an option.
DO NOT USE THIS AGENCY!!!!
Anna is so rude and all they are concerned about is how much money they can fleece from you. Worse letting agents ever. If i could of given no stars i would of done.
Not even moved in yet, had 3 moving in dates which has cost me to re arrange storage, internet and removals and now….still before I’ve moved in my rent has suddenly increased by £25pcm.
Not impressed
Worst estate agents ever. They just rinse money off tenants. I stayed in house with them for 6 months. House had massive draft, broken windows and no carpets. They would not fix the windows and wont even bother visiting. Paid 275 at start and they asking for 200 at the time of leaving. We spent hundreds from our own pocket just to get through winter.
These sort of agents should be banned from operating. Shameful.
Horrible Horrible experience with this agency.I will not recommend anyone to go with them u will surely regret later on.Not helpful at all with any issues in the property.we lived in a cold house with broken windows,despite of multiple requests nobody from this agency ever tried to solve the windows issue.We were left helpless and frustated.Chanrging us heavy for house cleaning even when the house is already cleaned.Even in better state as compared to when we moved in.Not answering to concerns and questions regarding these cleaning charges and we were not given any reasonable explanation and just got one line response saying we are through DPS.Which is not nice when you have paid them 275 pound in the start for this rubbish service.These agents should be banned.
By far the worst letting agency I have ever dealt with. Don’t look at the other reviews and think “Ah, that’ll never happen with mine” because it will. From a tenant perspective they were worse than useless (downright unpleasant to deal with) and I expect the landlord will be unhappy with how poorly maintained the house is despite our reporting issues promptly to the agency.
Don’t seem to understand tenants rights – constantly let workmen in with no notice (I see another review has mentioned this also, guess they make a habit of it because they walked in on one of my housemates sleeping too), tried to force us out 2 weeks early because they’d rented it to some students. When we fought back on this and got the CAB involved their response was “Go ahead, we’ve fought the CAB before”. Disgusting.
House was in an absolute state when we arrived, not just unclean but downright filthy and broken. Missing a shower entirely (we found glass down the drain when cleaning so I guess that’s where the door went) – paint all over the carpets (and everything, they’d just painted -everything- over). We asked them to come sort it out as the contract said it would be professionally cleaned before we moved in – well fat chance of that, they told us to “Just not bother cleaning it when you leave” – Of course even though we left the place cleaner than we left it (including steam cleaning every carpet) they tried to take money from our deposit for cleaning.
Hilariously they also tried to take checkout fees, which was a laugh since they’d never done a check-in inventory. That ended up backfiring on them and we got our deposit back in full – but still can’t believe they had the nerve to try.
Just stay away from them, it’s not worth it. Wouldn’t even give them one star if zero was an option.
DO NOT USE THIS AGENCY!!!!
Anna is so rude and all they are concerned about is how much money they can fleece from you. Worse letting agents ever. If i could of given no stars i would of done.