What can I say? 5 Stars all day long for a small independent trader he has great enthusiasm and work ethic.Recommended to use by a friend he shows great knowledge of surrounding areas.that he manages my properties in Nottingham
They’re only for the money, never for the confort of the tenants. They don’t care if is raining in the flats they rent or if the windows don’t shut proprely. All along the tenancy there I raised those issues @ the inspections they made but nothing happened… at the end when I gave them one and half month notice of leaving still they were mornin that I should pay extra for leaving… after more than 1 year in the propriety… and after I paid hundreds for heating the flat during winter period…
Don’t use them if you are foreigner. Moved my viewings for two properties in a row and then called me to let me know that “unfortunately the property has been taken” and to cancel viewings. Great “professionals”. No doubt about it. In case you are not English expect all.
Specially the second viewing was the first to call them so the viewing was 1st for the property with me on the line to see it first. I was booked for Monday but then they called me that it occurs they have booked someone else too which was funny to be said having in fact I was the first to have viewing for that property. Complete lack of respect. They even don’t hide it. Don’t use them if you don’t have time to waste.
LANDLORDS IF YOU WANT DECENT TENNENTS USE A REPUTABLE AGENCY!
CUT THROAT APPROCH NOT IDEAL FOR LANDLORDS!
If you are a landlord then be warned DWM will find you the best Tennent for your property!
After initially being cancelled on we finally went to view the property in question and was very keen which we made known. We put in application straight away and was told we are strong applicants. This was followed up by a call to my partner in the morning confirming we was the landlord’s first choice. The asked my partner if she could come down to the office to make payment and secure the property in the next 15 minutes and of course she could as we was both at work. My partner advised she would call me to inform me of the offer to see if I could make arrangement possibly over the phone i.e make a card payment or back transfer. I called literally within 30minutes only to be told it has now been offered to another applicant and she is on her way to the office! I offered to make payment there and then and challenged why has this been offered to other prospects considering she not long got off the phone to my partner. It became clear that the property had a further 8 viewing that day and it meant if they could secure the letting they would not have to conduct any further viewings meaning they would get that time back and move on to the next. They approach is very selfish in the favour of the letting agency only! Surely finding the most suitable Tennent to meet the landlord’s requirement is more important and letting the property asap with the 2nd or 3rd option after only giving a 30min window! This whole experienced left me feeling disappointed, disheartened and pretty upset. On the brightside if there customer service is that bad it probably was a lucky escape. Happy hunting!
What can I say? 5 Stars all day long for a small independent trader he has great enthusiasm and work ethic.Recommended to use by a friend he shows great knowledge of surrounding areas.that he manages my properties in Nottingham
They’re only for the money, never for the confort of the tenants. They don’t care if is raining in the flats they rent or if the windows don’t shut proprely. All along the tenancy there I raised those issues @ the inspections they made but nothing happened… at the end when I gave them one and half month notice of leaving still they were mornin that I should pay extra for leaving… after more than 1 year in the propriety… and after I paid hundreds for heating the flat during winter period…
Don’t use them if you are foreigner. Moved my viewings for two properties in a row and then called me to let me know that “unfortunately the property has been taken” and to cancel viewings. Great “professionals”. No doubt about it. In case you are not English expect all.
Specially the second viewing was the first to call them so the viewing was 1st for the property with me on the line to see it first. I was booked for Monday but then they called me that it occurs they have booked someone else too which was funny to be said having in fact I was the first to have viewing for that property. Complete lack of respect. They even don’t hide it. Don’t use them if you don’t have time to waste.
LANDLORDS IF YOU WANT DECENT TENNENTS USE A REPUTABLE AGENCY!
CUT THROAT APPROCH NOT IDEAL FOR LANDLORDS!
If you are a landlord then be warned DWM will find you the best Tennent for your property!
After initially being cancelled on we finally went to view the property in question and was very keen which we made known. We put in application straight away and was told we are strong applicants. This was followed up by a call to my partner in the morning confirming we was the landlord’s first choice. The asked my partner if she could come down to the office to make payment and secure the property in the next 15 minutes and of course she could as we was both at work. My partner advised she would call me to inform me of the offer to see if I could make arrangement possibly over the phone i.e make a card payment or back transfer. I called literally within 30minutes only to be told it has now been offered to another applicant and she is on her way to the office! I offered to make payment there and then and challenged why has this been offered to other prospects considering she not long got off the phone to my partner. It became clear that the property had a further 8 viewing that day and it meant if they could secure the letting they would not have to conduct any further viewings meaning they would get that time back and move on to the next. They approach is very selfish in the favour of the letting agency only! Surely finding the most suitable Tennent to meet the landlord’s requirement is more important and letting the property asap with the 2nd or 3rd option after only giving a 30min window! This whole experienced left me feeling disappointed, disheartened and pretty upset. On the brightside if there customer service is that bad it probably was a lucky escape. Happy hunting!
Excellent service